FAQ
Frequently Asked Questions
1. What types of fitness equipment do you offer?
We offer a wide range of fitness equipment to suit every need, including benches, squat racks, dumbbells, barbells, cardio machines, strength-training machinery, whole equipment packages, and other fitness accessories.
2. How do I choose the right equipment for my needs?
Choosing the right equipment depends on your fitness goals, space availability, and personal preferences. Our website provides detailed descriptions and specifications for each product to help you make an informed decision. Additionally, feel free to reach out to our customer support team for personalized recommendations.
3. Are your products suitable for beginners?
Yes, we offer a variety of equipment suitable for beginners, including adjustable benches, light dumbbell sets, and entry-level cardio machines. We also provide resources such as workout guides and instructional videos to help beginners get started on their fitness journey.
4. Do you offer installation services?
While we do not offer installation services directly, many of our products are designed for easy assembly and come with detailed instructions. Additionally, we provide online resources and customer support to assist you throughout the assembly process.
5. What are your shipping and return policies?
We offer nationwide shipping on all orders, with delivery times varying depending on your location. For more information, please refer to our Shipping Policy page. If you're not satisfied with your purchase, we offer a hassle-free return policy within 30 days of delivery. Please see our Returns and Exchanges page for details.
6. How do I maintain and care for my fitness equipment?
Proper maintenance is essential for prolonging the lifespan of your fitness equipment. We recommend regularly cleaning and sanitizing your equipment, lubricating moving parts as needed, and inspecting for any signs of wear or damage. Refer to the manufacturer's instructions for specific care guidelines for your equipment.
7. Can I find replacement parts for my equipment?
Yes, we offer a selection of replacement parts for many of our products. If you need assistance locating a specific part or have any questions about maintenance or repairs, please contact our team for assistance.
8. Do you offer financing options for large purchases?
Yes, we offer financing options through our partner providers to help make your fitness equipment more affordable. Please see our Checkout page for more information and to explore available financing plans.
9. Are your products covered by warranties?
Yes, many of our products come with manufacturer warranties to provide peace of mind and protect against defects in materials or workmanship. Please refer to the product description or contact our customer support team for warranty details specific to your purchase.
10. How can I contact customer support for further assistance?
For any additional questions or assistance, our dedicated customer support team is here to help. You can reach us by phone at 469-533-1859, email at hqstrategiesllc@gmail.com, or through our online contact form on the Contact Us page
Welcome to the Warranty Page at The Strength Source! We understand the importance of peace of mind when investing in gym equipment, which is why we are committed to providing comprehensive warranty coverage on all our products.
For all of our equipment, you can rest assured knowing that it comes with the full manufacturer's warranty. This means that any issues arising from defects in materials or workmanship will be covered by the manufacturer, offering you added assurance and protection. To see specific details on each warranty, you must click on the specific brand you are looking at a warranty for, and click on "Warranty" information.
While specific warranty terms may vary depending on the product, we stand behind the quality and reliability of our remanufactured equipment. Our warranties typically cover components and quality customer support, providing you with assistance in the unlikely event of any issues.
At The Strength Source, we prioritize your satisfaction and aim to provide exceptional service throughout your ownership experience. If you have any questions about our warranty policies or need assistance with a warranty claim, our dedicated customer support team is here to help. Simply reach out to us at sales@thestrengthsource.com or (469) 409-5957, and we'll ensure your concerns are addressed promptly and effectively.
Thank you for choosing Strength Source for your fitness equipment needs. We are committed to delivering quality, reliability, and exceptional service every step of the way.
Manufacturer Warranty
Listed Below are links to our current manufacturer warranties.